At The Halee’s, we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains what information we may collect when you visit our website, place an order, contact us, or otherwise interact with our services, and how that information may be used and protected.

By using The Halee’s website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website or place an order, we may collect information necessary to provide our products and services.

This may include:

  • Your name
  • Email address
  • Phone number
  • Billing and shipping address
  • Order and purchase information
  • Product preferences, such as selected size or color
  • Payment-related transaction information
  • Communications you send to our customer support team
  • Technical information about how you access and use our website

We only seek to collect information that is reasonably necessary for operating our store, processing orders, supporting customers, and improving our services.

2. How We Use Your Information

The information we collect may be used to:

  • Process and manage your orders
  • Arrange shipping and delivery
  • Provide order confirmations and updates
  • Process returns or exchanges
  • Respond to customer service inquiries
  • Verify transactions and help prevent fraudulent activity
  • Maintain and improve our website
  • Understand how customers interact with our store
  • Comply with applicable legal and regulatory requirements
  • Send marketing communications where permitted and where you have provided the necessary consent

We do not use your personal information for purposes that are materially unrelated to those described here without an appropriate basis.

3. Order & Delivery Information

When you place an order, we need certain personal information to fulfill your purchase.

Relevant details may be shared with trusted service providers, such as courier or delivery companies, only to the extent reasonably necessary to process and deliver your order.

For example, a courier may need your name, phone number, and delivery address to complete delivery.

4. Payment Information

Payment information may be processed through the payment methods or third-party payment service providers available through our website.

Where a third-party payment provider processes your transaction, its own privacy and security practices may also apply.

The Halee’s does not intend to collect or retain sensitive payment credentials beyond what is necessary for the payment functionality provided through our website and its authorized service providers.

5. Cookies & Website Technologies

Our website may use cookies and similar technologies to provide essential website functionality and understand how visitors interact with the site.

Cookies may help with functions such as:

  • Remembering shopping-cart selections
  • Maintaining website sessions
  • Saving certain preferences
  • Measuring website performance and traffic
  • Improving the shopping experience
  • Supporting analytics or marketing functionality, where applicable

You can control certain cookies through your browser settings. Disabling cookies may affect some features of the website.

6. Analytics

We may use analytics technologies or service providers to better understand website traffic, visitor interactions, device information, and general usage patterns.

This information can help us identify technical issues and improve the usability, performance, and effectiveness of our website.

Where third-party analytics services are used, information processed by those providers may also be subject to their respective privacy policies.

7. Marketing Communications

If you choose to receive promotional communications from The Halee’s, we may use your contact information to share information about products, offers, updates, or other relevant news.

Where required, these communications will be sent based on your consent or another applicable basis.

You may opt out of promotional communications using the unsubscribe option provided in the communication, where available, or by contacting us.

Transactional communications concerning your orders or customer service requests are separate from promotional marketing.

8. How We Share Information

We do not sell or rent your personal information as part of our normal business operations.

We may share necessary information with trusted third parties that help us operate our business, including:

  • Courier and logistics providers
  • Payment service providers
  • Website hosting and technical service providers
  • Analytics providers
  • Customer-support services
  • Professional advisers or service providers
  • Government or regulatory authorities when legally required

These parties should only receive information relevant to the services they provide.

9. How We Protect Your Information

The Halee’s takes reasonable administrative and technical measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure. Customers should also take appropriate precautions when using online services and protect their account or device information.

10. How Long We Keep Information

We may retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including completing orders, maintaining business and transaction records, handling customer requests, resolving disputes, preventing fraud, and meeting applicable legal or accounting requirements.

Information that is no longer required may be deleted, anonymized, or otherwise handled in accordance with applicable requirements and our operational needs.

11. Your Privacy Choices

Depending on applicable law and the circumstances, you may be able to request information about the personal data we hold about you or ask us to correct inaccurate information.

You may also contact us regarding deletion or other privacy-related requests where applicable.

Some information may need to be retained when required for legitimate business, transaction, fraud-prevention, accounting, or legal purposes.

12. Third-Party Links

Our website may contain links to websites or services operated by third parties.

The Halee’s is not responsible for the privacy practices, security, or content of independent third-party websites. We recommend reviewing the privacy policy of any external website before providing personal information.

13. Children’s Privacy

The Halee’s website and products are intended for general customers and are not designed to knowingly collect personal information from children who are not legally able to provide the necessary consent.

If you believe personal information belonging to a child has been provided to us improperly, please contact us so the matter can be reviewed.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, services, business practices, or applicable requirements.

When changes are made, the revised policy may be published on this page with an updated effective date.

We encourage customers to review this page periodically.

15. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact The Halee’s customer support team through the contact information provided on our website.

When making a privacy-related request, please provide enough information for our team to identify and appropriately respond to your request.

The Halee’s — Wear Your Care.